November 2007, Issue 1

Announcements:

Webinar – Runaware recently hosted a webinar dedicated to teaching attendees how not to give a bad demo. An informational seminar was presented by Peter Cohan, author and consultant, with Runaware providing client success stories. If you missed it, you can view the recorded version. click here.

Survey - This month Softletter is presenting a Telesales Efficiency Survey. This survey covers telesales compensation processes and practices for a software firm’s telesales force. So if you are involved in lead generation or sales support and close sales and take orders view this page.

Tips & Tricks

Marketing Concepts That Make a Difference...

Looking for some secrets to Web success? Then take a peak at what tidbits are making this month’s top 5 list.

1. Think audiences not markets

Audiences need to be entertained, enlightended and engaged; and if your Web site doesn’t, you’re never going to achieve what you want. Start treating Web visitors like an audience, not a market, and you will find what it takes to be successful on the Web.

2. Think experiences not features

Nobody buys features, they “buy” experiences. Does your website offer an experience? Does it explain the experience your product or service delivers? If it doesn’t than you really don’t offer anything anybody wants.

3. Think emotion not logic

Most of us think we are logical people, making rational decisions based on practicality. However when we take a moment to really think about most of our everyday buying decisions one quickly realizes that the designer shirt or shiny red car we just bought was not in fact due to our highly rational decision making but a power much stronger than that …emotion.

We make purchases on what we want and then use our rationalization tactics to validate them. So as marketers we need to stop trying to appeal to just the practical side of things and tap into the endorphin aspects of emotional marketing. .

4. Think stickiness not hits

It’s not about the amount of hits you get but instead it’s how long people stay on your site. If visitors remain on your site long enough to get your marketing message, then you must have presented something worth listening to. This means your site has done its job and you can expect emails and phone calls to start flowing.

5. Think campaigns not ads

Isolated one-time advertisements should not be treated like a short-term fling. Your marketing should court your visitors with a long-term campaign effort. You need to build a relationship with your audience with purposeful messaging and that is not a process that should be or can be rushed.

News

“Broadband Growth Means theTime is Right for TestDrive”

Leader in online demonstration services says that broadband growth and need for faster time to market will drive wider adoption of online evaluations.

Read the full story.

Welcome:

Welcome to Demo 2.0! This is the inaugural edition of Runaware’s e-newsletter. The purpose of this newsletter is to keep you up-to-date with the latest online marketing and demo practices, tips and examples of what online marketers in the software industry are doing to keep their brand and products in the public eye.

We hope you will find this monthly newsletter helpful and informative. We welcome your personal contributions to further enrich this publication so please don’t hesitate to contact us and share your point of view.

Special Feature:

Want to Get Branded… Turn to Distribution

Go to any supermarket and walk down the aisles. What do you notice….branding overload. Individually each has its own value, characteristics and essence that encourage devotion with target customers.

Using strategically planned distribution to enhance brand equity is ideal. Even though gaining new distribution with an alliance partner is less common, it can be exceedingly powerful. The power of marketing partnerships brings expanded credibility and a cost-efficient means to gain widened distribution.

Many companies today are effectively using promotional programs, partner programs, licensing and couponing to name just a few. Today most companies and brands are engaging in “Partnership Marketing” or “Strategic Partnerships. True success in this approach lies in its power to open up different channels of distribution for the companies and brands that are involved.

Strategize your brands’ face time

The concept behind Partnership Marketing is to find customers where your company does not currently compete. This not only provides your brand with added credibility in aligning with another company but also opens up distribution channels allowing you to reach and market to customers that may not be aware of thinking of your brand.

The key to this is integration. Successfully implemented partnership marketing should include every possible messaging element that your business has with its customers including Internet, advertising, promotions, public relations, conferences and many other marketing vehicles.

To really extend a partnership marketing program, other activities such as joint selling and a distribution team between both companies should occur with the goal of gaining incremental and sustained distribution. Even corporate programs can come into play.

Even a more desirable result is to create an umbrella infrastructure where at least three companies and brands align to share in their distribution and marketing programs, with the goal of providing even greater value to all three company’s customers. This in turn allows for a win-win situation where both the customer, the consumer and the buyer are introduced to several brands, new products and features, not to mention promotional elements that are designed to induce trial and build loyalty while providing value.

Source: www.marketingprofs.com “Partnership Brand Marketing-It’s About Distribution Channels”.

Extending buying power with TestDrive

If your business includes a distribution channel, then providing them with powerful selling tools is one of the primary ways to make your partners successful. If you are seeing success in your marketing, build programs that help your partners do the same. Leveraging your current investments in marketing is a smart way to squeeze extra value out of your sales tools. There is nothing wrong with asking your partners to share in this investment, to a small extent, especially if it means they have the opportunity to dramatically increase their sales.

Recently, Sage Software launched a new program to their Certified Consultants. This program makes use of the TestDrive demos already offered on Sage web sites for Peachtree® by Sage, ACT!® by Sage and Timeslips® by Sage. By offering each partner their own lead capture form, and the ability to share the online demos, these Certified Consultants were able to benefit by offering a TestDrive from their own web sites for very little investment. These partners also had leads delivered to them directly and in real time.

Sage Software will now see more value out of their investment in TestDrive and is able to provide a successful sales tool to their channel.